Proof of Rabies, Distemper, and Bordetella (Kennel Cough) Shots Is Required * (For Cats, we only require proof of Rabies)
*Here at pet recess, we specialize in cage-free grooming. Kathy likes to use cage-free grooming techniques when possible to enhance the experience of your pet's spa day! If your dog's Bordetella is not current, your dog will have to be crated.*
HOURS OF OPERATION
*All hours and days of operation are subject to change based on scheduling and holidays, please feel free to call to ensure proper scheduling and availability.
At our grooming salon, we practice positivity and safety first. You are entrusting your family member with us, and we want you to be confident and comfortable with your decision to choose us for your grooming needs. We are familiar with a wide variety of breeds and mixes, and we have the skills and facility to accommodate all shapes and sizes as well; including the extra-large puppies. As well as dogs we are experienced with grooming cats. Our grooming staff is confident working with puppies, rescues, and elderly dogs who need extra care and understanding during the grooming process.
We offer a variety of services for your pet including but not limited to:
Walk-in nails trims for Cats, Dogs, Rabbits and Guinea Pigs.
Baths for cats and dogs
Haircuts and cleanups for cats and dogs
Specialty shampoos and conditioners
Anal gland excretion
Meet Our Team
Kathy has been a member of the Pet Recess family since January of 2018. She has been a groomer for 6 years and has excellent talent and understanding when it comes to working with animals. She believes in positive grooming and has many years working with puppies, rescues, and dogs with special needs; whether due to temperament, health or age. She specializes in breed specific haircuts like traditional Poodle, Schnauzer, and Yorkshire Terrier haircuts. She also does amazing work with pet cuts which is more focused on cleanliness, comfort and owners preference. She bridges the gap between the owner's requests and the animal's needs seamlessly and always strives for customer satisfaction. She also is experienced working with cats and their special needs, and can perform nail trims on small animals like rabbits and Guinea pigs.
Shayla has 5 years experience as a dog groomer in both corporate and private shops. She specializes in poodle cuts and enjoys working with all breeds. She has experience working with rescues, special needs, elderly dogs and puppies. As much as she is skilled, she has patience and understanding for dogs that are anxious or nervous throughout the grooming process. She is really excited to learn more, advance and refine her skills as a groomer. She is thrilled to be accepted into her new role at Pet Recess Inc and become a part of our team.
Erika has loved dogs ever since she can remember. She is passionate about helping rescue dogs and as a result, most of her dogs have been rescues. She is particularly fond of large breed dogs and has had Newfoundlands and St. Bernards, now and in the past. She has always loved and owned dogs and is excited to take the step to working with them too. She plans to make this her new career and is excited for the opportunity to grow her passion and skills.
Veronica is a student at Bristol Plymouth High School, currently studying Community Health. As much as she loves to help others, her true passion is with animals. She has much experience with a variety of animals of all types and sizes. While juggling school, work, and social activities, she still manages to make time to ride horses. She is eager to learn the ins and outs about dog grooming and to expand her passion and experience with animals.
Our Grooming Prices & policies
Grooming prices are set based on the size, temperament, coat type, type of haircut and amount of time that goes into the service provided. Quotes over the phone, and at check-in are based on the groomers best estimation of what we would need to provide as a service. Sometimes things like mats and additional services are not found until the grooming process has begun and this may result in additional charges at the time of pickup than you were originally quoted. We do our best to anticipate the correct needs of your dogs and depict an accurate price for you at check-in but we want to be transparent about all elements of the grooming process.
We strive to achieve the ideal haircut that our customers desire each and every time. However, there are times when a dogs tolerance, coat type, bone structure and condition at the time of service prevents us from achieving the exact request of our customers. We are always realistic and honest at check-in time and will strive to give you the best expectation for your pets groom.
Because we strive for safety first there are times when haircuts and bathing services either need to be completed in more than one visit or we cannot complete it at all to preserve the health and safety of your dog. We work hard to make sure this is a positive experience and we want to make sure your pet can safely get the care they need.
When you book your appointment, we have a 24-hour cancellation policy in place due to the high demand for appointment times and availability. We also schedule staff on an as needed basis and that directly relates to the number of dogs we have scheduled for the day. We understand that unexpected life events occur and a need to change your appointment may present itself. We try to accommodate for that. Our NO CALL NO SHOW policy is as follows • 1st appointment missed: we do not charge. • 2nd appointment missed: we require a $25 deposit per dog that will be applied to your grooming appointment when completed. • 3rd appointment missed: we require a nonrefundable $25 fee that is in addition to your appointment cost.
We try to expedite your dogs grooming time and average appointments take between 2-3 hours. Because we are working with live animals, our hopes to stay on time can be disrupted due to a dog’s behavior and tolerance to the grooming process. Any delay in grooming time will be communicated via phone to ensure your concerns are laid to rest.
We are a cage-free grooming facility which means if your dog enjoys the company of other dogs while they are here, they get to roam free while they are not being worked on. We believe that this helps to ensure their happiness and better enjoy their grooming appointment.
When we call you to pick up your dog, we allow leeway when it comes to pick up times after grooming. If you cannot retrieve your dog within an hour and a half of the grooming completion we charge a $10 day boarding fee. This covers outside potty walks, water, snacks, and attention while they wait. In addition, if you need to leave your dog here for an extended amount of time we can pre-arrange to have your dog boarded before or after their haircut for the day for the same $10 fee.